Your comfort is our priority!
This company went above and beyond!! A snowstorm hit and my heat went out. Many local businesses were closed or closing early. This company came out and did all they could before the storm hit. They came out the next day and finished the job. Will definitely hire again for heating/cooling needs.
Leo was very professional and spent a good half hour talking about options with me and put absolutely no pressure to make a decision. He worked with me to get the best unit for our budget. His competitor was by comparison short and never even called back to give an official quote. The Poteet crew was friendly, timely, and efficient. They were very easy to have working in my home. Would choose Poteet again hands down.
I received six estimates to replace an existing heating system that was very inefficient. Leo just happened to offer what we ( the church board ) considered the best value. He and his crew installed two complete heat pump systems in one day. We are very pleased with the quality work they did and are confident that if we should ever need service on either unit we can count on him to provide it. We opted for the ten year parts and labor warranty. I believe Leo to be a man of integrity and knowledgeable.
Proteet's techs were very professional, punctual, and courteous! I had a flood in my home due to a hot water heater. I called several other companies that left me waiting hours and or never showed up. I called the Proteet office on Wednesday. A very nice young lady took my call and listen to my concerns. She could tell I was very frustrated. She scheduled a tech to out the next day. The tech was on time and explain thoroughly everything he saw going on with my duct work. I was told they could come back the next day to replace my duct work at a very reasonable price! Proteet's tech arrived early and left when the job was completed. I highly recommend them for anyone looking for heating and air repairs. I also will hire this company to complete schedule maintenance on our heating & air system. Now I can move forward with having the rest of my home restored